RELAY UTAH INCREASES DISTRIBUTION BY 316 PERCENT
RELAY UTAH
In 2002, Relay Utah placed only six amplified phones in the homes of hard-of-hearing Utahns. Knowing there are more than 290,000 hard-of-hearing and deaf individuals in Utah that could take advantage of the hearing assistive equipment and 7-1-1 relay telephone translation service, the Public Service Commission (PSC) realized a large community relations/education effort was needed. Through a strategic mix of TV spots, media relations/news submissions and grassroots efforts, including presentations at Senior Centers, PPBH began effectively and efficiently getting Relay Utah’s message out.
The advertising and public relations campaign has increased awareness and distribution of equipment throughout Utah by more than 316 percent. PPBH is executing further grassroots activities including presentations at community centers, senior centers and other venues. Advertising and media relations efforts include branded presentations, television and print ads, brochures and materials for the Website. To keep up with the increasing demand for equipment and services, the PSC has tripled its equipment distribution staff.
Campaign Media Mix
- Grassroots
- Public Relations
- Newspaper
- Collateral
- Radio
- Television (closed caption)